Refund & Cancellation Policy
Thanks for shopping at Align Business Academy. If you are not entirely satisfied with your purchase, we're here to help.
Returns
You have 30 calendar days to return a physical item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.
Refunds
Once we receive your physical item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Align Business Academy Refund Policy* *Last Updated: [4/9/2023]* *Introduction* Align Business Academy ("ABA") is committed to providing a high-quality online learning experience for our members.
Membership cancellation policy.
We understand that circumstances may change, and students may need to cancel their enrolment or request a refund.
Align Business Academy ("ABA") offers a monthly subscription-based program for our students, providing the flexibility to cancel their membership at any time. We want to ensure our refund policy aligns with the nature of our monthly billing cycle and provides clear guidelines for cancellations.
1. Cancellation Policy
Students enrolled in ABA's monthly subscription program can cancel their membership at any time. However, it's important to note that we do not provide refunds for cancellations made during the course of a billing month.
2. Cancellation Process
To initiate the cancellation process, students must submit a written request to our customer support team at hello@alignbusinessacademy.com. Upon receiving the written request, ABA will follow these procedures:
a. Cancellation Request Processing: Your cancellation request will be processed within 5 working days of receiving your written request.
b. Access Restriction: Access to the program content will be restricted immediately upon the cancellation request being processed. This means you will no longer have access to the program materials and resources.
c. Billing Termination: Billing for the program will cease as of the date your cancellation request is processed. There will be no further charges after this date.
3. No Refunds for Mid-Month Cancellations
As mentioned earlier, ABA does not offer refunds for mid-month cancellations. This policy ensures that billing is aligned with the monthly subscription cycle, and any cancellation requests will take effect at the end of the current billing month.
4. Contact Information
If you have any questions or need assistance with the cancellation process, please feel free to contact our customer support team at hello@alignbusinessacademy.com. We are here to assist you with any inquiries or concerns you may have.
At Align Business Academy, we value the flexibility and convenience of our monthly subscription program. Our refund policy is designed to be fair and transparent, allowing students to cancel their membership at any time. While we do not provide refunds for mid-month cancellations, we are committed to promptly processing cancellation requests and ensuring access is restricted as per your request. If you have any further questions or need clarification about our cancellation and refund policy, please do not hesitate to reach out to our support team.
Contact Us
If you have any questions on how to return your item to us, contact us on hello@alignbusinessacademy.com
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